The top-up limit (volume of the card) is usually 10,000 EUR. Depending on the registration model (commercial or corporate account) or product selection, the top-up limit can also be 15,000 EUR. You can load the card up to a maximum of 10,000 EUR. This amount is not bound to any time limit. If you wish to top up more than 10,000 EUR, "space" must first be created on the card. If a top-up exceeds the top-up limit, the excess balance will be returned to the sender.

It usually takes 1-2 banking days for the money to be credited to your account. (1 day processing time sender bank, 1 day processing PayCenter as the recipient bank).

Yes, credit by check is possible. Please send the check with your name and PayCenter IBAN (account number) to the following address: PayCenter GmbH Richard-Wagner-Str. 1 70184 Stuttgart Please note: • The check must not be older than 2 months. • Only checks issued by German banks in EUR are accepted. • The check must be signed by the recipient on the reverse side. • The cheque will be credited 5 banking days after receipt. • There is a fee of 3 euros per check credited

You can top up your PayCenter account simply by transfer. Either from your own second checking account, from another person or also through your employer for wage and salary payments, for example. You can find the account details (IBAN, BIC) in your personal online area (https://portal.xpay.cards). You can also send money to your account by cash deposit, but since PayCenter does not run its own branches, this is only possible from external banks. A cash deposit may therefore be associated with additional costs. Please contact the counter of the relevant bank for this purpose.