• What is the remaining top-up limit and how much is it?

    The top-up limit (= max. amount on the card account) is usually EUR 10,000. You can top up the card to a maximum of EUR 10,000. This amount is not bound to any time limit. If you want to load more than 10,000 EUR, "space" must first be created on the card. If a top-up exceeds the top-up limit, the excess balance is returned to the sender.

  • How long does it take to get funds in my account?

    It usually takes 1-2 banking days for the money to be credited to your account. (1 day processing time sender bank, 1 day processing PayCenter as the recipient bank).

  • Can I credit a check?

    Yes, credit by check is possible. Please send the check with your name and PayCenter IBAN (account number) to the following address: PayCenter GmbH Richard-Wagner-Str. 1 70184 Stuttgart Please note: • The check must not be older than 2 months. • Only checks issued by German banks in EUR are accepted. • The check must be signed by the recipient on the reverse side. • The cheque will be credited 5 banking days after receipt. • There is a fee of 3 euros per check credited