• How can I reach the Concierge Service?

    To access the service, eligible cardholders can call +49 89 99829861 6* and speak with an Affluent Manager. To register for the service, you must provide the first digits of your valid credit card, your first and last name and your contact information. Once you have registered for customer service, you will be able to access the service at no charge, either by phone or email. Requests by email (xpay@concierge-mc.com) can only be delivered if you have previously completed the required registration.

    **Servicezeiten 24/7

  • What is a Concierge Service and what benefits does it offer me?

    The Mastercard Concierge Service provides eligible cardholders with a team of Affluent managers who can provide you with information and assistance in managing your personal and professional life.