• Data protection

    Your data is in good hands with us. We handle it with care and adhere to all regulations in the General Data Protection Regulation. Further information: Precise information on this subject is provided in the privacy policy, which you can find in the "Legal documents" section (https://loverscard.xpay.cards/legal-documents).

  • Credit check

    A credit check or Schufa inquiry is not carried out as part of the card order process. Proof of salary is also not required. The "LoversCard“ Debit Mastercard® is available to anyone.1 1 18+ and residence in Germany

  • Ordering period for the "LoversCard“ Debit Mastercard®

    You will have your new "LoversCard“ Debit Mastercard® in your mailbox within three working days after you have successfully registered in the Payment Portal.1 1 Applies to 90% of all deliveries. Contact support (https://loverscard-faq.xpay.cards/hc/en-gb/requests/new) if you have any problems.

  • How does the order / registration process work?

    First, you select a "LoversCard“ Debit Mastercard® option on the website. You will then be prompted to enter your name, email and address. After you have confirmed the entry with [Next], you then select your payment method. By clicking on [Order now] you trigger the order. Immediately afterwards, you will receive a confirmation email of the order, as well as an email from our banking partner for registration in the Payment Portal.