• Who or what is PayCenter?

    PayCenter is an e-money institution certified and regulated by the German Federal Financial Supervisory Authority (BaFin). Its headquarters are located in Freising, Germany, and it has a branch office in Stuttgart, Germany. PayCenter specializes in payment services with Debit Mastercard, online accounts and garnishment protection accounts.

  • When can I contact customer service?

    Do you still have unanswered questions?

    If you couldn't find the answer to your question here, please contact us via our contact form.

    We will get back to you as soon as possible to help you.

  • When are the booking times?

    PayCenter booking hours are weekdays (Monday to Friday) from 12 noon - 5 p.m. Incoming transfers are usually credited to the PayCenter account after 1-2 banking days. Outgoing transfers made before 3 p.m. will be credited on the same day. Transfers after 3 p.m. are made on the following business day. No bookings are made on weekends or on public holidays throughout Germany and in Bavaria.