Free account

• Why is it necessary to open a account with PayCenter when I buy the "LoversCard“ Debit Mastercard®?

  The "LoversCard“ Debit Mastercard® is a debit card and must therefore be linked to an account. When you purchase a "LoversCard“ Debit Mastercard®, you will also receive an account with a german IBAN from PayCenter free of charge.

• Can the "LoversCard“ Debit Mastercard® be linked to my own existing account?

  The "LoversCard“ Debit Mastercard® is a debit card. Therefore, the transactions are debited directly from the account. So the account must be held at the same institution that issues the card.

• What do I need to be able to open a free account with PayCenter?

  In order to use the PayCenter account in conjunction with the "LoversCard“ Debit Mastercard®, you must:• Be at least 18 years of age• Possess a valid identification document• Have a residence in Germany

• How does the order / registration process work?

  First, you select a "LoversCard“ Debit Mastercard® option on the website. You will then be prompted to enter your name, email and address. After you have confirmed the entry with [Next], you then select your payment method. By clicking on [Order now] you trigger the order. Immediately aft...

• Credit check

  A credit check or Schufa inquiry is not carried out as part of the card order process. Proof of salary is also not required. The "LoversCard“ Debit Mastercard® is available to anyone.1 1 18+ and residence in Germany

• Ordering period for the "LoversCard“ Debit Mastercard®

  You will have your new "LoversCard“ Debit Mastercard® in your mailbox within three working days after you have successfully registered in the Payment Portal.1 1 Applies to 90% of all deliveries. Contact support (https://loverscard-faq.xpay.cards/hc/en-gb/requests/new) if you have any problems.