You can block your "LoversCard“ Debit Mastercard® by phone or online. To block by phone, dial +49 116 116 (toll-free from a national landline. Additional charges may apply from abroad). To block online, please visit the banking portal under Card Website Banking. Please remember: Once you have blocked your card, it can no longer be used. In this case, you will need a replacement card. To get one, please contact our customer support (https://loverscard-faq.xpay.cards/hc/en-gb/requests/new).