Frequently asked questions from our customers

• How much does the "LoversCard“ Debit Mastercard® cost?

  

  The "LoversCard“ Debit Mastercard® costs € 49.90 per month, the costs will be due annually in advance. There is no charge for issuing the card. LOVERSCARD: Annual fee: € 598.80 Monthly price: € 0.00

• How can I buy the "LoversCard“ Debit Mastercard®?

  

  You can order the "LoversCard“ Debit Mastercard® directly online (https://loverscard.xpay.cards).

• What is the difference between a regular credit card and the "LoversCard“ Debit Mastercard®?

  

  The "LoversCard“ Debit Mastercard® is a debit card and differs from a regular credit card in that it is based on the credit or drawing limit of the checking account. In contrast to a regular credit card, the transactions are therefore not billed collectively, but debited directly from the checking account as with a girocard.

• What are the advantages of the "LoversCard“ Debit Mastercard®?

  

  After activating, setting up and topping up the checking account, you can use your "LoversCard“ Debit Mastercard® in accordance with Mastercard® regulations wherever Mastercard® is accepted - whether for online shopping, on site in stores or even at ATMs. It is not possible to put your ‘‘LoversCard‘‘ in any payment device. This card is suitable for Apple Pay and contactless payments ONLY.

• What is the "LoversCard“ Debit Mastercard®?

  

  The "LoversCard“ card from "Die Kunden GmbH" is a Debit Mastercard®. To process your transactions, the card must be linked to a current account. Therefore, when you purchase a "LoversCard“ Debit Mastercard®, you receive a free checking account (on a credit basis) with it. You can use your card to pay almost anywhere Mastercard® is accepted. Provided the amount to be paid does not exceed the credit balance or available limit, you can pay anywhere in the world once the account has been activated and set up - whether shopping online or in-store. Because of the special ''Mirror Feature'' the "LoversCard“ may not be put in a chip and pin reader or ATM. Nevertheless, contactless and online payments are possible.